Solutions That Make Orders Flow

Order and quotation enablement is critical to the success of make-to-order, highly configurable product manufacturing. Quotation processes must be fully integrated with complex design and engineering specifications to produce orders that can be flawlessly and efficiently executed on the shop floor and delivered according to customer expectations. Extending such order and quotation enablement to 3rd party dealers and distributors—without breakdowns—can present even greater automation and operational challenges for manufacturers.

Friedman Frontier® supports automated, integrated processing of complex orders and quotes by geographically-dispersed dealers and distributors with a range of proven solutions designed for different technical and business requirements:

• Frontier PowerBids® relies on client-server technology and data synchronization to enable electronic order specification and quotation, anywhere from the dealer showroom to the most geographically remote customer locations.
• Almost equally flexible in supporting remote orders and quotations, Frontier e-Quote® relies on internet (wired or wireless) connectivity technology to ensure real-time access to and transmission of data, thus enabling superior accuracy, timeliness, responsiveness, and order-to-delivery cycle time.

Optimized for different technical and operational environments, both of these solutions deliver similar capabilities and benefits:

• Customized, electronic sales-documents can be generated with accurate pricing, product, and graphical data------automatically.
• Complex order and configuration data that needs to be shared between the factory and the field can be transferred electronically with complete accuracy, eliminating the need to reenter and validate orders.
• Pricing and product changes can be controlled by the manufacturer and distributed to the field on a net-change basis, providing support for rapid product deployment and flexible marketing promotions.

The Friedman Frontier® solutions enable the smooth functioning of manufacturers’ dealer and distributor networks by ensuring that complex orders for MTO/configurable products are truly manufacture-ready, thus eliminating manual steps and errors, minimizing cycle time, and improving customer satisfaction significantly.