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The Frontier Event Notification module is designed to help your
organization proactively monitor, analyze and communicate the extensive
business information that is generated and tracked with the Frontier® ERP
System. The foundation of the Event Notification module is the
translation of a business event (i.e., sales order went on credit
hold), into rules based filters and exception criteria that Frontier® ERP
transactions are then evaluated against. When a Frontier® ERP
transaction triggers a business event, the Event Notification module
can then automatically communicate to both internal and external
individuals that need to be made aware of or take action against
the business event that has occurred.
Frontier Event Notification Supports:
- Access to all Frontier® ERP physical database files and
fields, allowing the definition of business events across all
aspects of
the business model
- A structured, rules based logic to develop user-defined filters
and exception criteria, stored as database triggers, to serve
as the foundation for the business events to be monitored
- Automatic evaluation of Frontier® ERP transactions against
active database triggers to determine if the conditions for the
business event have been met
- Standardized routines to monitor date related business events
that may not directly translate into a specific database trigger
(i.e.,
missed customer shipments, etc.)
- A contact master file to store contact information for the
individual or groups of individuals (employees, customers, vendors,
sales
reps) that are to be contacted for a triggered business event
- User-defined message templates consisting of both pre-defined
boilerplate and variable based text for the communication of
triggered business
events
- Automatic communication of triggered business events to internal
or external contacts via fax or e-mail using structured, pre-defined
message templates
- Inquiry screens to review business events that have been triggered,
along with all communications associated with the business event
- A planned application development path to incorporate more
advanced workflow and interactive sign-off functionality in future
releases
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