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Frontier Order Processing is the foundation module within the
overall Frontier® ERP Order and Customer Management solutions.
Order Processing is designed to provide the tools and information
to streamline the entry, maintenance and processing of all types
of orders, including quotes. The efficient processing of any order
type requires access to a broad range of information, including
customer preferences, order history, product options, price promotions,
product availability, production lead times and shipping methods.
Regardless if the customer request comes in the form of an informal
price request, a formal quotation or a confirmed sales order, real-time
access to business information is critical to quickly and accurately
formulate a customer response.
Frontier Order Processing Supports:
- A centralized quotation and sales order processing system supporting
multiple order types and functions
- Customer specific defaults and preferences to automate and
streamline the order entry process
- Dynamic product lookups to search and identify the correct
product being ordered
- Automatic conversion of quotes to orders, eliminating re-entry
of order information
- Rapid replication of repeat orders thru the use of customer
templates, order history and order copy functions
- Multiple product line types, including stock, non-stock, drop
shipments, kit bills and configure-to-order
- Extensive pricing and promotions functionality to support pricing
structures that range from simple price lists to complex discounting
structures (See Pricing and Promotions)
- Integrated inventory availability and order promising to provide
accurate promise dates to your customers (See Order Promising)
- Visibility of substitute and complimentary products to promote
larger orders and higher fill rates
- Integrated credit checking and Accounts Receivable credit management
- Multiple payment methods including integrated credit card processing
- Extensive notes and history associated with an order and it’s
associated change orders
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