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Deerfield, IL, March 31 2004 -- Friedman Corporation,
an enterprise software provider to home improvement product manufacturers,
announced today that Superior Millwork, a manufacturer of custom
and semi-custom frameless cabinets, has selected Friedman’s
Frontier solution to enhance its already superior customer service
and bring its operational processes up to the same first-class
level.
A leading manufacturer of residential cabinets with over
120 dealers across Canada and Northwestern United States,
Superior Millwork offers a wide array of product options.
However, with its current legacy system, maintaining such
a high standard of service and product variety was often manual,
costly, and time-consuming for this Canadian based manufacturer.
When looking to standardize their system across their operations,
Superior sought a proven partner that could provide a comprehensive
manufacturing solution for their enterprise need. After a
careful evaluation period, Superior Millwork decided to partner
with Friedman. Key to the company’s decision to implement
Friedman’s Frontier was the solution’s stability,
integration of all business processes, robustness of its product
configurator, and the industry-specific fit. “Accurate
order entry and customer responsiveness hinges on a good configurator,
and we saw that in Frontier. From the inventory control standpoint,
with the configurator integrated to inventory and all people
working off the same data we can have confidence in the accuracy
of inventory information. Additionally, with cabinet-industry
specific solutions like Frontier’s interface to 20-20
Design Software, a leading computer-aided kitchen design software
for the cabinet industry, we hope to extend the time-saving
and cost-cutting benefits of integration to our dealers,” said
Don Witzel, Systems Analyst and Project Leader of Superior
Millwork.
With continuous improvement in mind, Superior will continue
to find innovative ways to streamline and simplify business
processes throughout the organization. “Friedman understands
the cabinet making industry. With Frontier, we can take the
steps necessary to centralize critical business information
and make it easily accessible. The efficiencies we expect
from deploying Frontier will allow our business to continue
to grow, be more flexible, require much less manual intervention,
and be more responsive to the demands of our customers," says
Don Witzel of Superior Millwork.
“Friedman’s long-term strategy is to continue
development of industry specific applications for the cabinet
manufacturers. These industry specific ‘tools’ for
the cabinet manufacturers are developed with the objective
of reducing employee cost, reducing lead-time, increasing
customer service levels, and providing growth in revenues
without adding significant costs. It is our business objective
to help the Kitchen Cabinet Manufacturer to remain focused
in their area of manufacturing expertise and continue to grow
strategically and profitably into the future by leveraging
its partnership with Friedman,” said Craig Yamauchi,
Friedman’s president and CEO.
About Superior Millwork
With a reputation of over 20 years for superior
quality and service, Superior Millwork is well known for
manufacturing the highest quality of kitchen cabinets across
Canada and United States. Its headquarters along with its
50,000 square foot manufacturing plant and 10,000 square
foot custom shop are located in Saskatoon, SK, Canada. Superior
Cabinets also has retail stores in Edmonton, AB and Calgary,
AB, Canada and over 120 kitchen dealers in Canada and in
the Northwestern United States. All products are produced
to meet and exceed customers’ unique requirements.
For more information, visit www.superiormillwork.com
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