Friedman Corporation has partnered with Interact Commerce Corporation to bring industry leading CRM functionality to the Frontier® ERP System. SalesLogix is the mid-market leader in CRM application software, leveraging back-office integration with the Frontier® ERP System to provide a centralized view across all aspects of customer contact and communication. SalesLogix has also been integrated with the Frontier PowerBids Dealer System to provide a turn-key sales force automation solution for your sales representatives in the field.

Frontier Customer Relationship Management Supports:

• Centralized tracking of all customer contact, notes, activities and follow-ups, regardless of where or how the information or activity was initiated
  
• Integration of Frontier® ERP generated information to provide centralized visibility of sales orders and quotes, sales history, credit and collections, product specifications, pricing and production processes
  
• Integrated links providing user-requested drill-down between summarized SalesLogix activities and detailed Frontier® ERP information
  
• Automatic synchronization of customer information between the SalesLogix and Frontier® ERP customer files
  
• Integrated sales management functionality to track sales opportunities for both existing and new prospective customers
  
• Customizable screens and data formats to tailor the CRM application to provide the information and support the business processes required within your organization
  
• User-defined reporting tools to access and format customer, sales and marketing information as required
  
• Multiple deployment alternatives, including centralized client/server, remote stand-alone and Internet-enabled versions of the CRM application software