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The Frontier Event Notification module is designed
to help your organization proactively monitor, analyze
and communicate the extensive business information
that is generated and tracked with the Frontier® ERP
System. The foundation of the Event Notification
module is the translation of a business event (i.e.,
sales order went on credit hold), into rules based
filters and exception criteria that Frontier® ERP
transactions are then evaluated against. When a
Frontier® ERP transaction triggers a business
event, the Event Notification module can then automatically
communicate to both internal and external individuals
that need to be made aware of or take action against
the business event that has occurred.
Frontier Event Notification Supports:
- Access to all Frontier® ERP physical database
files and fields, allowing
the definition of business events
across all aspects of the business model
- A structured, rules based logic to develop
user-defined filters and exception criteria,
stored as database
triggers, to serve as the foundation
for the business events to be monitored
- Automatic evaluation of Frontier® ERP
transactions against active database
triggers to determine if
the conditions for the business event
have been met
- Standardized routines to monitor date
related business events that may not
directly translate into a specific
database trigger (i.e., missed customer
shipments, etc.)
- A contact master file to store contact
information for the individual or
groups of individuals (employees,
customers, vendors, sales reps) that
are to be contacted for a triggered
business event
- User-defined message templates consisting
of both pre-defined boilerplate and
variable based text
for the communication of triggered
business events
- Automatic communication of triggered business
events to internal or external contacts
via fax or e-mail
using structured, pre-defined message
templates
- Inquiry screens to review business events
that have been triggered, along with
all communications
associated with the business event
- A planned application development path
to incorporate more advanced workflow and
interactive sign-off
functionality in future releases
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